Arai Helmet, Inc. Privacy Policy
Effective date: January 2, 2024
This Privacy Policy (“Policy”) is provided by Arai Helmet, Inc. (“Arai Americas,” “we”, “us” or “our”) and applies to all users of our website, www.araiamericas.com (“Website”), and our social media accounts.
We take your privacy very seriously. Please read this Policy carefully as it contains important information on who we are, how and why we access, collect, process, store, use and share your personal information, which is any information that may be associated with a particular individual (“Personal Information”). BY USING OR ACCESSING OUR WEBSITE OR INTERACTING WITH US ON SOCIAL MEDIA IN ANY MANNER, YOU ACKNOWLEDGE THAT YOU HAVE REVIEWED THIS POLICY, AND YOU HEREBY CONSENT THAT WE WILL COLLECT, USE, AND SHARE YOUR INFORMATION IN THE FOLLOWING WAYS UNLESS OTHERWISE REQUIRED BY LAW. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT INTERACT WITH AND NAVIGATE AWAY FROM THE WEBSITE OR OUR SOCIAL MEDIA ACCOUNTS. IF YOU INTERACT WITH US ON BEHALF OF ANOTHER INDIVIDUAL OR ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORIZED BY SUCH INDIVIDUAL OR ENTITY TO PROVIDE THEIR PERSONAL INFORMATION AND TO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF. YOU REPRESENT AND WARRANT THAT THE INFORMATION THAT YOUR ARE INPUTTING IS ACCURATE.
1. Personal Information We Collect & How We Collect
Nature of Your Interaction With Us
Categories of Data Collected:
a) Visitors to our Website
If you visit our Websites or interact with us via our Website or social media, we may collect the following categories of information about you. The sources of this personal information are our customer’s themselves.
- Identifiers such as your real name, alias, mailing address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
- Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with our websites.
b) Customers
While offering our products to customers and during your purchase of our products, we collect and use personal information about individual customers to process your transactions and ship your orders. The sources of this personal information are our customer’s themselves.
The categories of information we may collect regarding our customers include:
- Identifiers, such as your real name, alias, mailing address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
- Payment Information, such as debit card or credit card information for processing payments for your purchases
c) Children’s Online Information
Our Website, social media accounts and products are not intended for children, nor are they targeted at children under the age of thirteen. We do not knowingly collect any personal information from children under the age of 13 and if we learn that we have received information from a visitor under the age of 13, we will delete this information in accordance with applicable law.
2. How We Use Your Personal Information
We collect personal information to:
- To communicate with you and provide you with the products and information you request.
- To operate, troubleshoot, and improve our offering of services and for internal administration, data analysis, business continuity, disaster recovery, and billing.
- To comply with legal obligations and to enforce our rights.
- To evaluate or conduct a merger, reorganization, dissolution, or other sale or transfer of some or all of our assets, or similar corporate transaction or proceeding, in which personal information held by us is among the assets transferred.
3. How We Share Your Personal Information
In order to fulfill the purposes identified in the Section II above, we may share personal information with our affiliates and/or service providers. For example, we may disclose your personal information, such as billing and shipping information, to our affiliates for the purposes of order fulfillment.
Our service providers enable us to run many aspects of the Arai Americas, such as e-commerce payment processing and order fulfillment. We may provide limited personal information, such as your name and mailing address to these providers to allow them to provide the requested services to you. These providers may also collect personal information from you directly, such as when you make a payment via our payment processing vendor.
4. How Long We Keep Your Personal Information
We will keep your personal information for as long as necessary to provide the products you requested to you, or for as long as you maintain an account with us, unless our legal or contractual obligations require us to retain your personal information for a longer period.
We will not retain your personal information for longer than necessary for the purposes set out in this Policy. When it is no longer necessary to retain your personal information, we will delete it.
5. Cookies And Other Technologies
Cookies, pixel tags and similar technologies are pieces of information that a website stores on an individual’s hard drive for record-keeping purposes. Cookies and pixel tags make internet browsing easier for you by saving your passwords, preferences and preferred websites as you browse. We may use cookies, web beacons, and other tracking technologies (such as scripts and tags) on our Website. In some cases, we may link the information gathered by cookies, web beacons, and other tracking technologies to a user’s personal information. We also use cookies, web beacons, and other tracking technologies to help our Website function properly, to collect information about how users interact and use our Website, and to ensure the security of our network and related networks.
In particular, we use Google Analytics to help collect data that allows us to understand how you interact with our Website. These insights allow us to both improve content and build better features that enhance your experience. The cookies placed on our Website by Google Analytics help us understand how our Website visitors engage with our services, by collecting information and reporting Website usage statistics without personally identifying individual visitors to Google. Based on the information provided by Google, Google Analytics cookies cannot be used to track a given user or browser across unrelated websites. Please refer to Google’s Cookie Policy for more information on how Google Analytics may use cookies, web beacons and other tracking technologies to collect information.
By showing how and when visitors use the Website, cookies and pixel tags can also help website developers see which areas are popular and which are not and can help you find information that is most relevant to you based on your search history. You have a variety of tools to control the data collected by cookies and similar technologies. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive new cookies or how to disable cookies altogether. If you reject cookies, you may not be able to participate in certain activities or receive a promotion tailored to you. The Website does not control and does not guarantee the effectiveness of browser-based tools for managing cookies.
We classify cookies in the following categories:
- Essential/necessary cookies: These cookies are necessary for the functions of our Website and cannot be switched off as otherwise our Website will not work for you.
- Functional/ preferences cookies: These cookies are used to manage our mailing list, if you have subscribed to any of our newsletters; to save your preferences; and to determine the last time you visited our various subpages on our Website.
- Session cookies: These types of cookies are stored only temporarily during a browsing session, and are deleted from your device when you close the browser. We use session cookies to support the functionality of the Website and to understand your use of the Website—that is, which pages you visit, which links you use and how long you stay on each page.
- Statistics cookies: These cookies are used to build a profile of how you use our Website, including time spent on the Website and their sub-pages, as well as to determine how many visitors frequent our Websites.
- Marketing/targeting cookies: These cookies may be set through our Website by our advertising partners and may be used by them to build a profile of your interests and show you relevant advertisements on other sites. They are based on uniquely identifying your browser and internet device. If you disable or block these cookies, you will experience less targeted advertising. You can learn more about interest-based advertising and opt out of our vendors' and other advertisers' use of Cookies to tailor content or advertising to you by visiting http://www.networkadvertising.org/managing/opt_out.asp and http://www.aboutads.info/choices .
- Social plugin cookies – Marketing cookies also include social plug-in cookies. Social plug-in cookies are used to share content from the Website with members and non-members of social media networks such as Facebook, Twitter, YouTube and Pinterest. These cookies are usually set by the social networking provider, enabling such sharing to be smooth and seamless.
- Analytics cookies - collect information about your use of the Website, and enable us to improve the way they work. These cookies give us aggregated information that we use to monitor Website performance, count page visits, spot technical errors, see how users reach the Website, and measure the effectiveness of advertising (including emails we send to you).
- Other technologies may be used for the same purposes as our cookies, to allow us and third parties to know when you visit the Website, and to understand how you interact with emails or advertisements. Through other technologies, non-personal information (e.g., your operating system, your browser version, and the URL you came from) or aggregate information may be obtained and used to enhance your experience and understand traffic patterns.
6. NOTICE FOR CANADIAN CONSUMERS
This notice should be read in conjunction with the rest of this Policy. This section is intended to inform Canadian residents of their rights. This notice applies to personal data that Arai Americas collects or processes about an individual (“Consumer”).
For information on what data we collect and for what purposes, please go to the section labeled “1. Personal Information We Collect & How We Collect” and “2. How we use Your Personal Information” in this Policy.
For information on what personal information we may disclose to third parties, please go to the section labeled “How We Share your Personal Information”.
Canadian Residents Rights and Choices
Right to Access
Canadian residents have the right to request a copy of the information we hold about you. Before we provide a substantive response to your request to access your personal information, we will verify your identity to make certain you are who you say you are. We will respond within 30 days of receiving your written request
Right to Accurate Data
You have the right to request that we update any information about you that is inaccurate or incomplete. Once we receive and confirm your rectification request, we will update (and direct our service providers to update) your personal information in our records, except archive or backup systems. In the alternative, we may provide you with instructions as to how you may correct your personal information yourself, such as via a player portal. We may request documentation supporting that your requested correction is accurate. You also have the right to require us to restrict processing of your personal information in certain circumstances, e.g. if you contest the accuracy of the personal information.
7. Contact Us
If you have any questions or comments about this Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under this Policy, please do not hesitate to contact us at info@araiamericas.com with the subject line : “Privacy Policy”.
8. Changes to this Policy
We reserve the right to amend this Policy at our discretion and at any time. When we make material changes to this Policy, we will notify you in a manner in which we regularly interact with you, such as by email, through a notice on our Website’ homepages. You will also be able to determine the date that our current Policy has become effective, by viewing the Effective Date at the top of this document.